How to Get an ESA Letter in 3 Simple Steps
Answer a short assessment, have it reviewed by a clinician licensed in your state, and receive your signed ESA letter, usually within 24 to 48 hours of the evaluation.
Get Your ESA Letter in 3 Simple Steps
You get a real evaluation with a licensed mental health professional and a signed letter you can hand to your landlord.
Answer a few questions
The assessment takes about five minutes. Tell us your state, your animal and what you need the letter for.
A licensed clinician in your state evaluates you
A mental health professional licensed where you live reviews your answers and follows up with you if they need more information. They decide at their own clinical discretion whether an emotional support animal is appropriate for you.
Receive your signed letter
If you are approved, your PDF letter arrives typically within 24 to 48 hours of the evaluation, on the clinician's letterhead with their license number, signature, date and state of licensure.
*Arkansas, California, Iowa, Louisiana and Montana require a 30-day client–provider relationship before a letter can be issued. Your evaluation starts right away and the letter is dated after day 30. Additional animals on the same letter are $25 each.
What You Need to Get an ESA Letter Online
No referral, no paperwork from your landlord and nothing to mail. Just this:
- Your state of residence. We match you with a clinician licensed where you live.
- Details about your animal. Its type and name, plus any other animals you want on the letter ($25 each).
- A phone number and email your clinician can reach you on.
- About five minutes for the assessment.
After You Receive Your ESA Letter
Send it to your landlord
Email the PDF with a short accommodation request. Your landlord may verify the clinician's license but may not ask for your diagnosis.
Ask for pet fees to be waived
Your letter supports a request to waive pet deposits, pet rent and breed or weight limits under the Fair Housing Act. Since May 2026, the outcome can depend on your state and your landlord.
Renew each year
Most landlords expect a letter dated within the last 12 months. A renewal is $79.
How to Get an ESA Letter: Common Questions
How long does it take to get an ESA letter online?
In 45 states and Washington, DC your letter typically arrives within 24 to 48 hours of your evaluation. Arkansas, California, Iowa, Louisiana and Montana require a 30-day client–provider relationship, so the letter issues after day 30.
Can I get an ESA letter without seeing a therapist in person?
Yes. Everything happens online. A mental health professional licensed in your state reviews your assessment, so you never need to travel to an office.
What if the clinician doesn't approve me?
You get a full refund. The clinician decides at their sole clinical discretion whether an emotional support animal is right for you.